Store Manager - Yate Shopping Centre

Costa Limited; Yate; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Coca-Cola share scheme

50% staff discount on Costa foods &amp

Smart pension (matched up to 10%)

Incentive scheme up to £10,000 bonus

Job summary

Costa Coffee is seeking a Store Manager for Yate Shopping Centre, offering up to £37,000 per year on a 12-month fixed-term contract. You will lead a team, drive exceptional customer service, and take ownership of store performance in a dynamic retail environment.

Join a global brand with strong perks, including share schemes and generous incentives, and play a pivotal role in delivering Costa’s growth journey. Your leadership will shape store culture and everyday excellence.

Qualifications

• Strong leadership and ability to develop successful teams.
• A customer-focused mindset with a drive to deliver excellence.
• Forward-thinking with an eye on long-term growth and the bigger picture.
• Brand ambassador responsible for maintaining high standards.
• Ability to perform under pressure and manage multiple priorities.

Responsibilities

• Meet customer needs and drive a strong customer service culture to boost NPS and engage local customers.
• Create the retail setting that prompts repeat visits.
• Own sales, profit, teams, and recognition with effective management.
• Train and develop your team to reach their full potential.

Skills

Strong leadership

Customer focus

Strategic thinking

Brand ambassador

Thrives under pressure

Job description

Store Manager – Yate Shopping Centre – Up to £37,000 per annum -12 month FTC

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• "Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)"

• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

We’re interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we’re heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Somebody who thrives under pressure

For any reasonable adjustments and general queries, please get in touch with [e-mail]