Store Manager

Costa Coffee; Nailsea; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Share scheme

Discount on Costa products

Pension matched up to 10%

Incentive bonus up to £10,000

Job summary

Costa Coffee – Tesco Nailsea Store is seeking a proactive Store Manager to lead daily operations and deliver exceptional customer service in a bustling retail setting.

The role emphasizes team development, sales growth, and maintaining Costa’s standards while engaging with the local community and driving store profitability.

Qualifications

• Experience leading and developing successful teams.
• Strong customer service orientation and people management.
• Ability to drive sales and manage store profitability.
• Capacity to think strategically and execute against plans.

Responsibilities

• Meet customer needs and drive excellent service, engaging with the local community.
• Create a welcoming store environment that encourages repeat visits.
• Own sales, profit, teams and recognition with strong leadership.
• Train and develop your team to reach their full potential.

Skills

Leadership

Customer service

Sales management

Strategic thinking

Tools

POS systems

Job description

Store Manager – Tesco Nailsea – 35,000 per annum - Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favorite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)

That’s not all. Explore even more of our perks here: https://bit.ly/costaperks

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

We’re interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we’re heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Somebody who thrives under pressure

For any reasonable adjustments and general queries, please get in touch with [e-mail]