Store Manager - Trafford (New Store Opening)

Charles Tyrwhitt; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job description

The Role

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams.

This time, we’re on the lookout for a Store Manager to work in our brand new store on Trafford Shopping Centre in Manchester, opening November 2024!

What you will be doing

1. Leading, motivating, and coaching the store team to reach and exceed the store’s goals including sales targets, KPIs, and compliance using our training tools.
2. Ensuring CT’s exceptional customer service and product knowledge.
3. Recruiting, nurturing, and retaining the best talent for CT and your store.
4. Promoting the CT culture with your team using our brand values to create a great atmosphere for your team and customers.
5. Identifying sales opportunities and generating corporate activity and new business.
6. Building strong relationships with peers and Head Office departments to handle all matters concerning the store and team, including stock control, payroll/budgeting, layout, promotions, staff development, and employee relations.
7. Making commercial decisions to support the store, particularly for VM where our VM team will support and ensure that the visuals reflect brand identity.
8. Managing the daily running of the store, championing colleague engagement, and complying with company policy procedures, compliance, cost, and security processes.

What we are looking for

1. Previous experience as a Store Manager with a proven ability to lead, coach, and inspire others to establish a high-performing team.
2. Excellent customer service and relationship-building skills with customers and stakeholders.
3. Strong planning and organization skills with the ability to maintain a long-term vision.
4. A highly commercial approach with strong analytical, oral, and written communication skills to influence, persuade, and negotiate at varied levels within and outside of the company.

How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.

What you can expect from us:

1. Competitive salary and an excellent quarterly bonus scheme.
2. Uniform – retail colleagues are entitled to a uniform outfit allowance which is refreshed every 6 months.
3. An entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward.
4. Access to Staff Discount from your first day, not just at CT but also from The White Company!
5. Support for your commute with a great cycle-to-work scheme and relocation packages to support career development.
6. A fun work environment with a fun fund for parties, treats, social activities, and team-building events.
7. Commitment to social responsibility by partnering with charities and sustainability partners.
8. Professional development through The Tyrwhitt Academy with training in product knowledge, customer service, and other training needs.

Who we are

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion.

At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers, and giving back to charity to support those in need.

‘I am Proud and Free to be me!’

Tyrwhitteers are a diverse, passionate, and entrepreneurial bunch. We enjoy a fun, engaging, and rewarding culture where everyone is empowered by our 3 BE-liefs: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.