Store Manager - Swansea (40 hours)

Rituals; Swansea; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to enhance customer experiences and lead a motivated team in Swansea. In this role, you will collaborate with your Area Manager to implement business strategies and achieve performance targets. Your leadership will inspire your team to excel in customer satisfaction and sales. If you thrive in a vibrant retail environment and possess strong people management skills, this opportunity is perfect for you!

Qualifications

• Prior experience as a Store Manager or equivalent in retail or hospitality.
• Strong people management and communication skills.

Responsibilities

• Create an unforgettable customer experience and help your team reach their potential.
• Define daily objectives and actions to drive KPIs and manage inventory.

Skills

People management skills

Decision-making skills

Problem-solving skills

Motivation and coaching

Job description

Job Description

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to implement our local business strategy, continuously reach performance targets, and demonstrate effective leadership. You’ll lead by example, coaching your team to deliver an excellent customer experience!

You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations, and promote employee wellbeing and engagement through regular 1-to-1s and genuine connections with your team by celebrating success!

Please note this role is based in Swansea.

Qualifications

We are looking for someone high on energy, low on ego, with a good sense of humor!

You are unique because of your ability to motivate your team and achieve goals related to customer satisfaction and sales. As a Store Manager, you should be inspiring and performance-oriented.

Additionally, you should have:

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioral change and develop others.
• Decision-making and problem-solving skills.