Assistant Store Manager - Swansea (32 - 40 hours)

TN United Kingdom; Swansea; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player seeks an Assistant Store Manager to lead a vibrant team in Swansea. This role emphasizes motivating staff and enhancing customer experiences while ensuring the store meets its performance goals. As a key support to the Store Manager, you'll foster a culture of trust and teamwork, driving both customer satisfaction and sales. If you are energetic, inspiring, and ready to make a difference in a dynamic retail environment, this opportunity is perfect for you.

Qualifications

• Prior experience at Assistant Store Manager level or equivalent.
• Strong people management and motivational skills.

Responsibilities

• Motivate the team and ensure a meaningful shopping experience.
• Support the Store Manager in daily business activities.

Skills

People management

Communication

Motivation

Coaching

Decision making

Problem-solving

Job description

Assistant Store Manager - Swansea (32 - 40 hours), Swansea

Client: Rituals

Location: Swansea

Job Category: Retail

EU work permit required: Yes

Job Reference: 369173b6a936

Job Views: 4

Posted: 02.05.2025

Expiry Date: 16.06.2025

Job Description:

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, help to recruit, hire and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager’s right hand by assisting with day-to-day business activities.

Please note this role is based in Swansea.

Qualifications:

• High on energy, low on ego and with a sense of humor!
• You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in customer satisfaction and sales.
• You are inspiring and performance-oriented.
• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioral change and develop others.
• Decision making and problem-solving skills.