Store Manager

River Island; Lincoln; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Staff discount 50%

Uniform allowance

Retail Trust discounts

Kindness Cupboards

Enhanced family leave (maternity, pe9

Give as you earn scheme

Giver Island day

Progression focus & training

Private pension plan

28 days UK / 30 days ROI holiday

Job summary

River Island in Lincoln is seeking an experienced Store Manager to lead a high-performing team and deliver world-class retail standards. You will drive sales, manage payroll, control costs and ensure exceptional customer service across all store areas.

You will recruit, coach and develop colleagues, optimise stock and shrink, and work with senior colleagues to meet KPIs. Join a brand with a strong future and a focus on progression.

Qualifications

• Proven experience managing a store KPI's including sales, payroll, costs, stock loss and service.
• Strong communication skills across all levels.
• Excellent leadership and people development abilities.
• Experience at Store Manager level or Deputy Manager seeking next step.

Responsibilities

• Drive sales and maximise profit by identifying opportunities and analysing reports.
• Lead daily floor walks, supervise staff, and manage trade feedback.
• Recruit, train and coach the team, developing future store managers.
• Control costs and loss prevention through payroll planning and stock management.
• Ensure world-class customer service and upsell across store areas.
• Maintain store operations and ensure a clean, inviting environment.

Job description

Department: Store Management

Location: Lincoln

Description

We’re a much-loved brand with an exciting future. We understand our assignment, take ownership and deliver amazing results. Our people are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions, that’s why we are the ultimate place to work. Winning together is what a career at River Island is like.

What We Are Looking For...

• Drive sales & maximise profit - you will be responsible for identifying opportunities to increase your stores contribution. From ensuring you implement company layout to a high standard to analysing your reports, you will be accountable for the success of your branch. Conducting daily floor walks & delegating effectively, you will be on top of competitor activity and will communicate trade feedback to all levels.
• Connect with our customers - you will ensure every customer receives a world class shopping experience in your store! Leading by example, you will motivate your team to give genuine service to our customers & encourage them to maximise opportunities to up sell across all areas of the store.
• Recruit & retain the best talent - you will be passionate about your team & will be responsible for their career development. You will recruit the best team for your store & will invest your time to train & coach them, driving succession through your branch, creating future managers for the business. You will also play a key role in managing the performance of your team.
• Control costs & manage loss prevention - you will drive productivity of your team by effectively managing your payroll, having the right people in the right place at the right time. You will ensure your team protects profit by deterring theft through service. You will be responsible for ensuring your store is operationally sound with effective stock management controls in place.
• Have a proven track record in managing store KPI’s including sales, payroll, controllable costs, stock loss and service
• Be a great communicator across all levels
• Have great leadership skills
• Be passionate about delivering a world class experience to our customers
• Have previous experience at Store Manager level or be an experienced Deputy Manager looking for your next step up

This Is For You...

What we can offer you:

• Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
• Reducing your everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.
• Stores are fitted with Kindness Cupboards to support with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
• Every family is unique, and we support with all different family setups enhanced maternity, paternity, adoption & fertility treatment.
• Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.
• Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications.
• We contribute toward your retirement and offer a private pension plan.
• 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!

We mentioned the discount, right?

Keeping You Safe...

We are committed to providing a safe and inclusive workplace where everyone is treated with dignity and respect. We expect all employees to uphold our values and contribute to a positive working environment.

Our business is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.