Store Manager — People, Operations & Experience

Hollister Co; Glasgow; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contracts

Paid Volunteer Day

Merchandise Discount

Private Medical Insurance

Life Insurance

Disability Insurance

Parental/Adoption Leave

Pension Plan with Company Match

Training and Development

Career Advancement

Global Team

Job summary

Abercrombie & Fitch Co. in the United Kingdom seeks a Store Manager to lead a Hollister brand location, overseeing staffing, training, and store operations to deliver exceptional customer experiences.

You will coach teams, maintain brand presentation, handle scheduling and payroll, and drive omni-channel results while protecting assets. This role requires strong leadership, English fluency, and a track record of delivering sales results in fast-paced retail.

Qualifications

• 2+ years of store management or supervisory experience in customer-facing roles.
• Excellent communication, leadership, and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Fluency in English.

Responsibilities

• Oversee all salesfloor and stockroom operations with emphasis on customer service.
• Coach staff on product knowledge and brand awareness to drive sales.
• Ensure visual displays adhere to Brand and Corporate direction.
• Recruit, hire, and train management and non-management associates.
• Manage staffing, scheduling, and payroll.
• Oversee inventory, replenishment, stockroom, and OMNI channel operations.
• Analyze reporting to inform decision making.
• Protect store assets and oversee store maintenance.
• Perform opening and closing routines.
• Operate cash register/POS systems.
• Represent the Brand and exemplify company culture and values.

Skills

Store management

Leadership

Communication skills

Interpersonal skills

English fluency

Job description

Abercrombie & Fitch Co. in the United Kingdom seeks a Store Manager to lead a Hollister brand location, overseeing staffing, training, and store operations to deliver exceptional customer experiences.

You will coach teams, maintain brand presentation, handle scheduling and payroll, and drive omni-channel results while protecting assets. This role requires strong leadership, English fluency, and a track record of delivering sales results in fast-paced retail.