Store Leader: Driving People & Customer Experience

ABERCROMBIE AND FITCH; High Cross; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Incentive bonus

Paid time off

Indefinite contracts

Volunteer day

Merchandise discount

Private medical insurance

Life and disability insurance

Assistance program

Parental leave

Pension match

Training and development

Career advancement

Global team culture

Job summary

Abercrombie & Fitch Co. seeks a Store Manager in the United Kingdom (Northern Ireland) to lead store operations, staff development, and brand presentation. You will drive sales, coach the team, and uphold company standards to deliver an outstanding customer experience.

You will manage staffing, inventory, and omnichannel activities, ensuring loss prevention and accurate payroll. This role emphasizes leadership, collaboration, and a strong customer focus in a fast-paced retail environment.

Qualifications

• 2+ years of store management or supervisory experience in a customer-facing role.
• Proven ability to drive business results in a fast-paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate across teams.
• Proven results in talent development and staff coaching.
• High attention to detail and ability to multi-task.

Responsibilities

• Oversee all salesfloor and stockroom operations with a focus on customer service and seamless operations.
• Coach staff on product knowledge and brand awareness to drive sales.
• Ensure displays align with Brand and Corporate direction.
• Recruit, hire and train management and non-management staff.
• Manage staffing, scheduling and payroll processes.
• Oversee inventory, replenishment and omnichannel operations.
• Analyze reports to inform decision making and performance.

Skills

Store management

Leadership

Communication

Payroll management

Inventory control

Omni-channel

Brand presentation

Customer focus

English fluency

Job description

Abercrombie & Fitch Co. seeks a Store Manager in the United Kingdom (Northern Ireland) to lead store operations, staff development, and brand presentation. You will drive sales, coach the team, and uphold company standards to deliver an outstanding customer experience.

You will manage staffing, inventory, and omnichannel activities, ensuring loss prevention and accurate payroll. This role emphasizes leadership, collaboration, and a strong customer focus in a fast-paced retail environment.