Store Manager - New Store Opening - Fixed Term Contract, London
Client: Frasers Group
Location: London, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 624823998a20
Job Views: 2
Posted: 19.05.2025
Expiry Date: 03.07.2025
Job Description:
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.
With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
To continue our growth and expansion, we now require a truly exceptional, driven, and proven Store Manager to join our Flannels team in our brand new store in Westfield Stratford.
Responsibilities:
- Maximise turnover to exceed required targets and identify opportunities to continually improve performance
- Manage and motivate the performance of the team to ensure sales targets are met and exceeded
- Be a strong presence on the shop floor to drive sales both personally and through the team
- Ensure exceptional customer service is delivered at all times
- Ensure all members of the team have the tools and knowledge to deliver the key business objectives
- Manage the presentation and merchandising of seasonal stock in line with Head Office directives
- Maintain awareness of current market trends, understand upcoming customer promotions, and monitor local competitors
- Ensure all paperwork, policies, and procedures are carried out efficiently and accurately
- Drive and deliver KPIs
- Carry out all additional duties within your defined responsibilities and accountability
Skills and Knowledge:
- Strong clientele background, with a solid database of personal contacts and clients
- Previous retail experience within the premium sector preferred
- Exceptional people management skills, with strong leadership and motivation abilities
- Excellent communication, planning, and organizational skills
- Strong analytical skills, with the ability to interpret financial and sales data
- High level of brand awareness and product knowledge
- Awareness of the local area
- High energy to drive projects to completion
- Confident and assertive demeanor
- Positive, enthusiastic, with a can-do attitude
- Passion for fashion retail
- Professional manner and well-presented
- Trend-aware and fashion-conscious
Benefits:
- Weekly, monthly, and quarterly bonuses based on performance
- Stocktake bonuses
- Commission on a wide range of products
- Group rewards and recognition programs
- Long service awards
- Participation in the Fearless1000 Incentive Scheme
- Development courses with national qualifications
- 28 days holiday
- 50% in-store uniform discount
- Discounted gym membership
- 20% group-wide discount across all Frasers Group brands