Store Manager (Maternity Cover) – Style-Driven Retail Leadership

Mint Velvet; Hitchin; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

33 days holiday

Quarterly bonus

Staff discount

Clothing allowance

Job summary

Mint Velvet in Hitchin is seeking a Store Manager for a maternity cover, fixed term contract, to lead a team and embody the Mint Velvet style in-store. You will drive brand standards, deliver exceptional service, and manage sales, costs and operations to meet KPIs.

You will recruit and develop a high-performing team, deliver visual excellence, and uphold policies while embracing an omnichannel approach. A strong retail background and brand passion are essential.

Qualifications

• Proven experience in store management and people leadership.
• Ability to deliver high-level customer service and brand standards.

Responsibilities

• Know and share the Mint Velvet brand story and how it shapes the store experience.
• Demonstrate strong understanding of Mint Velvet’s market position and respond to feedback and opportunities.
• Recruit a dynamic store team that reflects the brand profile and drives performance.
• Pursue personal development and continually improve performance.
• Deliver exceptional visual standards in line with Mint Velvet guidelines and enhance the customer journey.
• Follow policies and run a robust store operation including costs and payroll implications.
• Drive sales, manage stock loss, and payroll efficiently.
• Understand the retail landscape and use data to support omnichannel strategies.

Job description

Mint Velvet in Hitchin is seeking a Store Manager for a maternity cover, fixed term contract, to lead a team and embody the Mint Velvet style in-store. You will drive brand standards, deliver exceptional service, and manage sales, costs and operations to meet KPIs.

You will recruit and develop a high-performing team, deliver visual excellence, and uphold policies while embracing an omnichannel approach. A strong retail background and brand passion are essential.