Store Manager-London, ON

Storage Mart; London; On-site; Full time

Job summary

StorageMart is seeking a Store Manager in London to oversee operations and deliver exceptional customer service. The role involves maintaining the facility, managing accounts, and supporting other locations. Candidates should have a high school diploma, relevant experience, and strong communication skills. Join a leading self-storage provider and enjoy competitive compensation, benefits, and growth opportunities.

Benefits

Extended medical benefits

Tuition reimbursement

Paid Time Off

Mileage reimbursement for business travel

Company contributions to retirement

Milestone awards and company events

Qualifications

• 1 year of relevant experience in hospitality, retail, or customer service.
• Valid driver's license and vehicle required.
• Strong communication and problem-solving abilities.

Responsibilities

• Oversee store operations and enhance business growth.
• Deliver exceptional customer service and maintain facility.
• Handle customer accounts and support other locations as needed.

Skills

Communication

Problem Solving

Organizational Skills

Time Management

Education

High school diploma or equivalent

Associate’s degree or 2 years of college (substitutable)

Tools

Basic computer skills

Job description

Job Description

Posted Tuesday, May 20, 2025 at 5:00 AM

Pay: $20.00 (per hour)

Position: Store Manager

Location: London, ON

StorageMart has an immediate opening for a Store Manager to join our team!!

Are you ready to be a vital part of a thriving sector in retail?

At StorageMart, we pride ourselves on being a key customer touchpoint, where every interaction counts. Our core values -Easy, Clean, Service - reflect our commitment to making the customer experience seamless, providing the cleanest facilities, and delivering service that stands out.

Your Role: As a Store Manager, you will:

Oversee Store Operations: Collaborate to enhance business growth and maximize sales.

Deliver Exceptional Customer Service: Engage with customers through phone, face-to-face, and email, ensuring they feel valued and supported.

Maintain Our Facility: Open, operate and close the office while keeping the center clean, safe and secure for our customers and their belongings. Provide basic maintenance such as sweeping, snow removal, light bulb replacement, trash pick-up, etc. using tools such as brooms, shovels, leaf blowers, snow blowers etc.

Manager Accounts: Handle customer accounts, assist with account setup, and oversee general administrative tasks, including debt management.

Travel Between Locations: Occasionally support other stores while maintaining our consistent standards across all sites.

What We're Looking For:

Education: high school diploma or equivalent. An associate’s degree or 2 years of college may be substituted for the experience requirement.

Experience: 1 year of relevant experience (including but not limited to hospitality, retail, sales, casual dining, customer service).

People Skills: Strong communication and problem-solving abilities to effectively address customer needs.

Detail Oriented: Exceptional organizational and time management skills.

Hands on Attitude: Willingness to work outdoors and maintain grounds.

Requirements: A valid driver's license, valid insurance, and vehicle (mileage reimbursement) and basic computer skills.

Why Choose StorageMart?

Competitive Compensation Package: $ 20/hr. + commission. Extended medical benefits, Tuition reimbursement, Paid Time Off, Mileage paid for business travel.

Retirement Contributions: Company contributions to your retirement.

Growth Opportunities: A rewarding role where you can learn about every aspect of the business.

Recognition Programs: Milestone awards, company events and use of Bonusly.

About StorageMart: With a presence across the U.K., Canada and the United States, StorageMart is one of the largest independent providers of self-storage solutions for businesses and individuals alike. Join us as we expand our portfolio and make a positive impact in our communities!

Ready to make a difference? Apply today and become a part of the StorageMart family!