Assistant Store Manager - Central London

TN United Kingdom; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established luxury brand seeks an Assistant Store Manager to lead a retail team in Central London. In this dynamic role, you'll ensure exceptional customer service while driving sales and achieving targets. You'll inspire and train your team, manage operational processes, and contribute to the store's success in a fast-paced environment. Join a company that values diversity and is committed to creating an inclusive workplace. If you have a passion for retail and a desire to excel, this is the opportunity for you!

Benefits

Seasonal business wear allowance

Bonus and commission structures

Employee Assistance Programme

Low-cost health support

Fitness discounts

Enhanced parental pay

25 days annual leave

Qualifications

• Previous retail management experience at a similar level.
• Strong commercial product management skills.

Responsibilities

• Oversee day-to-day running of the store.
• Drive sales and maximize profitability.
• Inspire the team to deliver exceptional service.

Skills

Retail Management Experience

Customer Service Excellence

Commercial Product Management

People Management Skills

Communication Skills

Job description

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Assistant Store Manager - Central London, Central London

Client:

REISS

Location:

Central London, United Kingdom

Job Category:

Retail

EU work permit required:

Yes

Job Reference:

b83ee799c7d8

Job Views:

2

Posted:

13.04.2025

Expiry Date:

28.05.2025

Job Description:

Why choose Reiss?

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.

For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.

What's this role about?

As part of our Retail team, you'll be joining our store in Central London on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence.

What you'll be doing

1. Supporting with overseeing the day-to-day running of the store
2. Identifying opportunities to drive sales and maximize profitability
3. Achieving with the aim to exceed targeted KPI's
4. Inspiring the team to deliver exceptional service through regular service and product training
5. Implementing and maintaining effective and efficient operational processes, procedures and administration
6. Supporting with recruitment and conducting performance/probation reviews
7. Deputising in the absence of the Store Manager

What you'll ideally bring to the role

1. Previous retail management experience at a similar level
2. A passion for premium or luxury product helps, but we're open to all retail backgrounds
3. A proven track record of increasing overall business performance
4. A proven track record of delivering excellent customer service through your team
5. Strong commercial product management skills
6. Ability to flex between customer service, operational, technical and visual elements of the role
7. Confidence working under pressure and thriving in a fast-paced retail environment
8. Self-motivated, focused and driven to achieve team and individual goals
9. Great people management skills, able to bring the best out of your team
10. Good written and verbal communication skills

What we'll do for you

1. Seasonal business wear allowance
2. Rewarding bonus and commission structures
3. Wellbeing and financial support through our Employee Assistance Programme
4. Low monthly cost health support through our medical cash plan
5. Fitness discounts
6. Family friendly policies including enhanced parental pay
7. 25 days annual leave

Apply now to start your story at Reiss…

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won't apply for a role unless they feel they don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.