Assistant Store Manager

Oliver Bonas; Epsom; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Generous employee discount up to 60%

Flexible holiday – 30 days, increasing with length of service

Annual discretionary profit related bonus scheme

Free refreshments and treats in store

Private medical / Health plan

Job summary

A retail company based in Epsom is looking for an experienced Assistant Store Manager. This role involves enhancing sales, leading by example, and ensuring exceptional customer experiences. Candidates should possess team management experience and be ready to inspire others. This position offers flexible hours, generous employee discounts, and additional benefits that support both personal and professional development.

Qualifications

• Experience in team management.
• Positivity, vibrancy and ready to take on anything.
• Exceptional organisation skills and natural multi-tasking ability.
• Exceptional organisation skills and natural multi-tasking ability.
• Ambition, resourcefulness and someone who’s looking for opportunities to learn more.

Responsibilities

• Analyze reports to measure team and store success.
• Lead and guide the team to meet objectives.
• Deliver exceptional customer experiences.
• Conduct progress meetings and appraisals for team members.
• Support career development and training for the team.
• Ensure cash handling and OB operational standards are followed.

Skills

Team management experience

Positivity and vibrancy

Exceptional organization skills

Leadership

Job description

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We are looking for an Assistant Store Manager to join Team OB in our Epsom store.

As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales.

This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly.

A bit about us …

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

More about the role …

OB Assistant Store Managers will:

• Analyse a variety of reports to measure the success of the store and team.
• Work with KPIs to evaluate the store’s performance and identify development areas.
• Lead by example and provide guidance to all team members, making sure their personal objectives and the store’s objectives are being met.
• Work alongside the store manager to ensure the team delivers exceptional customer experiences.
• Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate.
• Work with your team to develop and support their career progression.
• Follow company guidelines for all cash handling including till transactions and cashing up.
• Make sure the team always adhere to OB operational standards.
• Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.
• Generous employee discount up to 60% off all OB products
• Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support
• Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
• Annual discretionary profit related bonus scheme
• Free membership for our Westfield Health Cash Plan or Private Medical
• Refer a Friend incentive
• Enhanced maternity, paternity, adoption and shared parental leave
• Equity, Diversity and Inclusivity Voice network and EDI team
• Mental Health First Aider support
• Education and support through 360L eLearning platform
• Free refreshments and treats in store

What we look for:

• Experience in team management.
• Positivity, vibrancy and ready to take on anything.
• Someone who’s kind, helpful and considerate towards customers and team members alike.
• Exceptional organisation skills and natural multi-tasking ability.
• Ambition, resourcefulness and someone who’s looking for opportunities to learn more.

Equity, Diversity & Inclusion at OB

At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.

It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.

Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.

To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Retail Apparel and Fashion

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