Store Manager - Lingerie & Customer Experience Leader

Retail Human Resources plc; Plymouth; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Bonus up to 10%

Job summary

Retail Human Resources plc is seeking an experienced Store Manager to lead a Plymouth store, focusing on customer engagement, team development and delivering an exceptional shopping experience.

You will own day-to-day performance, managing a team of 11 alongside a Deputy Manager and two Team Leaders, driving sales, conversions and expert bra fitting while nurturing customer loyalty and a positive store culture.

Qualifications

• Experience in a service-led retail environment.
• Bra fitting expertise preferred.
• Strong commercial mindset and drive for results.
• Ability to coach teams and build customer loyalty.

Responsibilities

• Own the daily performance of the Plymouth store and lead a team of 11 (plus Deputy Manager and 2 Team Leaders).
• Drive sales and improve conversion while maintaining high service standards.
• Create a customer-first culture on the shop floor and deliver expert bra fitting.
• Coach and develop staff to deliver outstanding service and loyalty programme engagement.
• Contribute to commercial performance and store culture.

Skills

People leadership

Customer service

Sales & conversion

Job description

Retail Human Resources plc is seeking an experienced Store Manager to lead a Plymouth store, focusing on customer engagement, team development and delivering an exceptional shopping experience.

You will own day-to-day performance, managing a team of 11 alongside a Deputy Manager and two Team Leaders, driving sales, conversions and expert bra fitting while nurturing customer loyalty and a positive store culture.