Store Manager – Lead Teams, Growth & Customer Experience

Costa Coffee; Bicester; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Coca-Cola share scheme

50% discount on Costa products

Smart pension matched up to 10%

Incentive scheme up to £10,000

Job summary

Costa Coffee in Bicester Shopping Centre is seeking a Store Manager to lead our team and own the store’s performance. You’ll drive sales, service and standards with a hands-on, engaging leadership style.

Join a global brand with a strong perks package and a culture that values progression, teamwork and customer focus. You’ll recruit, train and develop your people while delivering exceptional experiences.

Qualifications

• Experience managing and developing successful teams.
• Ability to think ahead and see the bigger picture.
• Ambitious character ready to contribute to growth.
• Brand ambassador committed to high standards.
• Thrives under pressure.

Responsibilities

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Skills

Strong leader

Forward thinker

Ambitious

Brand ambassador

Thrives under pressure

Job description

Costa Coffee in Bicester Shopping Centre is seeking a Store Manager to lead our team and own the store’s performance. You’ll drive sales, service and standards with a hands-on, engaging leadership style.

Join a global brand with a strong perks package and a culture that values progression, teamwork and customer focus. You’ll recruit, train and develop your people while delivering exceptional experiences.