Store Manager: Lead Teams, Elevate Service & Results

Starbucks Thetford-Sainsbury's; England; On-site; GBP 35,000 - 52,000; Full time

Job summary

Starbucks Thetford-Sainsbury's in the United Kingdom is seeking a Store Manager to lead all aspects of store operations, partner development, and customer experience. This role is responsible for driving store performance, ensuring operational excellence, and fostering a positive, inclusive environment for both customers and partners.

The Store Manager builds and inspires a high-performing team, creates meaningful customer connections, and upholds Starbucks’ mission, values, and brand standards.

Qualifications

• Previous leadership experience in retail, hospitality, or food/beverage; Starbucks experience preferred.
• Proven ability to lead, motivate, and develop a diverse team.
• Strong business acumen with experience in financial analysis and operational planning.
• Excellent communication, organizational, and problem-solving skills.
• Ability to manage high-volume, fast-paced environments with professionalism and composure.
• Flexible availability, including early mornings, evenings, weekends, and holidays.

Responsibilities

• Recruit, hire, train, and develop partners to build a strong store team.
• Provide direction and performance management for Assistant Managers, Shift Supervisors, and Baristas.
• Create a positive and collaborative culture focused on growth, accountability, and teamwork.
• Model Starbucks leadership behaviors and set the tone for professionalism and customer focus.
• Oversee daily store operations, including scheduling, opening/closing procedures, and shift coverage.
• Ensure compliance with Starbucks policies, operational standards, and safety regulations.
• Manage cash handling, financial controls, deposits, and reconciliation processes.
• Maintain inventory accuracy, oversee ordering, and manage waste control to optimize profitability.
• Lead the store to achieve or exceed targets for sales, profitability, and business metrics.
• Analyze store performance reports and implement strategies to increase productivity and efficiency.
• Drive execution of promotions, new product introductions, and company initiatives.
• Manage labor, cost controls, and operational expenses responsibly.
• Build strong community relationships and represent Starbucks positively within the neighborhood.
• Support local store marketing efforts and community involvement.
• Champion Starbucks’ mission, values, and social responsibility initiatives.

Skills

Leadership experience

Team development

Financial analysis

Operational planning

Communication skills

Time management

Flexibility

Job description

Starbucks Thetford-Sainsbury's in the United Kingdom is seeking a Store Manager to lead all aspects of store operations, partner development, and customer experience. This role is responsible for driving store performance, ensuring operational excellence, and fostering a positive, inclusive environment for both customers and partners.

The Store Manager builds and inspires a high-performing team, creates meaningful customer connections, and upholds Starbucks’ mission, values, and brand standards.