Store Manager: Lead Team, Elevate Customer Experience

H&M; Southmoor; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Global employee discount 25%

Private health insurance

Travel loans

Matched pension scheme

Employee assistance programme

Job summary

H&M Group is seeking a Store Manager for a permanent, full-time position based in Didcot. You will oversee the customer experience, ensure high visual and commercial standards, and drive both personal and company success while leading a diverse store team.

Responsibilities include leading the team, analyzing sales, recruiting and developing staff, and representing the brand in every customer interaction. A strong focus on growth, inclusivity, and market awareness is essential.

Qualifications

• Experience in leadership and team development.
• Strong communication skills across levels.
• Passionate about fashion trends, presentation, and commerciality.

Responsibilities

• Lead your store team to deliver outstanding customer experience.
• Analyse sales performance, set goals, and create plans to optimize results, profits, and stock levels.
• Stay aware of competitors and local market needs.
• Recruit, onboard, and develop your team while fostering an inclusive culture.
• Represent yourself and the brand positively during customer interactions.

Skills

Leadership

Customer experience

Communication

Business-minded

Fashion sense

Job description

H&M Group is seeking a Store Manager for a permanent, full-time position based in Didcot. You will oversee the customer experience, ensure high visual and commercial standards, and drive both personal and company success while leading a diverse store team.

Responsibilities include leading the team, analyzing sales, recruiting and developing staff, and representing the brand in every customer interaction. A strong focus on growth, inclusivity, and market awareness is essential.