Department Manager: Lead Store Team & Growth

H&M; Ilford; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Global Employee Discount 25% across H&

Job summary

H&M Ilford is seeking a Department Manager to lead and support a dynamic store team, driving an inclusive culture and delivering an outstanding customer experience. You will analyse sales, set strategic goals, and implement plans to optimise profitability and stock levels.

You will recruit, onboard and develop staff while fostering growth and collaboration, staying aware of local market needs and competitors to support the store's overall success.

Qualifications

• Strong and confident leaders who inspire and develop their teams with integrity.
• Excellent communicators, strategic solution finders and confident decision makers.
• Business-minded and commercially driven to ensure a great customer experience.

Responsibilities

• Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards.
• Analyse sales performance, identify opportunities, set goals, and create plans to optimize results, profits, and stock levels.
• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
• Keep informed about your store's key strengths and areas for growth, while staying aware of competitors and understanding the local market and customer needs.

Skills

Leadership

People management

Sales analysis

Customer experience

Team development

Job description

H&M Ilford is seeking a Department Manager to lead and support a dynamic store team, driving an inclusive culture and delivering an outstanding customer experience. You will analyse sales, set strategic goals, and implement plans to optimise profitability and stock levels.

You will recruit, onboard and develop staff while fostering growth and collaboration, staying aware of local market needs and competitors to support the store's overall success.