Store Department Manager — Lead, Analyze & Elevate

H&M; Bracknell; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Global Employee Discount 25%

Health and Lifestyle Benefits

Employee Assistance Programme

Benefit Hub discounts

Travel Loans

Company Sick Pay

Workplace Pension Scheme

Job summary

H&M Bracknell Store is seeking a Department Manager to lead and support a dynamic team, delivering exceptional customer experiences with strong focus on operational and visual standards. You will analyse sales performance, identify opportunities, and drive plans to optimise profits, stock, and growth.

The role requires recruiting and developing staff, fostering an inclusive culture, and staying informed about market trends and local customer needs to help the store succeed.

Qualifications

• Motivated to contribute to H&M's vision and success.
• Strong and confident leaders who inspire and develop their teams with integrity.
• Excellent communicators, strategic solution finders and confident decision makers.
• Business-minded, innovative, and commercially driven to ensure a great customer experience.

Responsibilities

• Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards.
• Analyse sales performance, identify commercial opportunities, set goals, and create plans to optimise results, profits and stock levels.
• Recruit, onboard and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
• Keep informed about your store's key strengths and areas for growth, while staying aware of competitors and understanding the local market and customer needs.

Job description

H&M Bracknell Store is seeking a Department Manager to lead and support a dynamic team, delivering exceptional customer experiences with strong focus on operational and visual standards. You will analyse sales performance, identify opportunities, and drive plans to optimise profits, stock, and growth.

The role requires recruiting and developing staff, fostering an inclusive culture, and staying informed about market trends and local customer needs to help the store succeed.