Omni-Experience Store Leader

H&M; South Town; On-site; GBP 50,000 - 58,000; Full time

Benefits offered by this job

Staff Discount

Health insurance

Retirement plan

Paid time off

Parental leave

Job summary

H&M is seeking a Store Manager in the United Kingdom to lead the full store team and deliver an exceptional omni-channel customer experience. You will drive sales performance, visual standards, and commercial execution aligned with global and regional strategies.

You’ll champion an inclusive culture, develop talent, and partner with Area leadership to optimize profits. Responsibilities include managing schedules, stock, and store operations while ensuring compliance with procedures.

Qualifications

• Experience leading a retail team in a store environment.
• Retail management and operations experience.
• Proven ability to partner with cross-functional teams and drive results.
• Strong communication and professionalism in store leadership.

Responsibilities

• Lead the full store team to excel and deliver omni customer experience.
• Analyze sales and budgets, create plans to optimize results and profits.
• Role-model inclusive culture and collaboration across teams.
• Ensure store routines, security, and legal requirements are followed.

Skills

Leadership

People management

Communication

Analytical skills

Tools

Instore Care App

Click & Collect

Smart Store

Job description

H&M is seeking a Store Manager in the United Kingdom to lead the full store team and deliver an exceptional omni-channel customer experience. You will drive sales performance, visual standards, and commercial execution aligned with global and regional strategies.

You’ll champion an inclusive culture, develop talent, and partner with Area leadership to optimize profits. Responsibilities include managing schedules, stock, and store operations while ensuring compliance with procedures.