Store Manager: Lead Impactful, Community Retail

BRITISH HEART FOUNDATION; Lewisham; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

38 days annual leave

Holistic support leave

Enhanced family policies

Wagestream

Staff discount 25%

Health cash plan

24/7 Virtual GP & EAP

Pension up to 10%

Cycle to work

Gym discounts

Retailer discounts

Job summary

BRITISH HEART FOUNDATION is looking for a Store Manager to lead one of our community-based home stores, driving sales across physical and digital channels while delivering excellent service and upholding our values.

You will manage a diverse team, handle budgets and P&L awareness, and strive for top retail standards in a fast-paced environment. Weekend and bank holiday rota work is required to support store performance and community impact.

Qualifications

• Experience in customer-facing roles across retail, hospitality or service.
• Ability to lead, motivate and develop teams.
• Strong commercial awareness and understanding of sales targets.

Responsibilities

• Lead a store team to maximise performance and achieve targets across physical and digital channels.
• Manage day-to-day operations, schedules and rostering in a fast-paced environment.
• Ensure high retail standards and excellent customer service while championing the BHF values.

Skills

Customer facing

Team leadership

Commercial awareness

Sales targets

Retail standards

Initiative

Fast-paced

Budgets & P&L

Job description

BRITISH HEART FOUNDATION is looking for a Store Manager to lead one of our community-based home stores, driving sales across physical and digital channels while delivering excellent service and upholding our values.

You will manage a diverse team, handle budgets and P&L awareness, and strive for top retail standards in a fast-paced environment. Weekend and bank holiday rota work is required to support store performance and community impact.