Store Manager: Lead a Community-Driven, High-Impact Store

BRITISH HEART FOUNDATION; Banbury; On-site; GBP 24,000 - 36,000; Full time

Benefits offered by this job

38 days annual leave

Holistic support leave

25% staff discount

Health cash plan

Pension with employer contribution up 

Cycle to work

Discounts with retailers

Wagestream – early wage access

Job summary

British Heart Foundation is seeking a Store Manager to lead one of our community-based home store teams. You will drive performance, maximise sales across physical and digital channels, and motivate an inclusive team to achieve store targets in line with BHF values.

The role is fast-paced and hands-on, with flexibility to work weekends on a rota. You will contribute to fundraising for life-saving research and uphold high retail standards, budgets, and P&L awareness.

Qualifications

• Experience in customer-facing retail/hospitality/service.
• Experience leading, motivating and developing teams.
• Commercial awareness.
• Ability to achieve sales targets.
• Committed to achieving the highest retail standards.
• Able to work on own initiative and adapt to changing business needs and objectives.
• Thrives in a hands-on, fast-paced environment.
• Understanding of budgets and P&L.

Responsibilities

• Accountable for store performance and maximising sales through physical and digital channels.
• Lead an inclusive and diverse team to achieve store targets.
• Manage deliveries, donations and collections in a fast-paced environment.
• Uphold the BHF values and high retail standards.
• Work on a rota including weekends and bank holidays.

Skills

Customer facing

Team leadership

Commercial awareness

Sales targets

Retail standards

Proactive

Hands-on

Budgets & P&L

Job description

British Heart Foundation is seeking a Store Manager to lead one of our community-based home store teams. You will drive performance, maximise sales across physical and digital channels, and motivate an inclusive team to achieve store targets in line with BHF values.

The role is fast-paced and hands-on, with flexibility to work weekends on a rota. You will contribute to fundraising for life-saving research and uphold high retail standards, budgets, and P&L awareness.