Store Manager: Lead Cafe Team + Share Scheme & Incentives

Costa Coffee; Knaresborough; Hybrid; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Share scheme

Discount on food and drinks

Pension match up to 10%

Bonus potential (store dependent)

Job summary

Costa Next Knaresborough is seeking a Store Manager to lead our team at Next St James Retail Park. You will drive store performance, customer service and store standards in a busy location, with up to £36,600 per year permanent appointment.

Join a global coffee brand with strong rewards: share scheme, 50% staff discount, competitive pension matching, and an incentive scheme with potential bonuses. You’ll develop your team and own sales, profit and customer experience.

Qualifications

• Strong leadership with experience managing and developing teams.
• Focus on customer service culture and standards.
• Ambition to contribute to Costa growth and store success.

Responsibilities

• Lead store operations and drive a high-service culture to boost NPS.
• Create an inviting store environment that customers want to return to.
• Own sales, profit, teams and recognition with effective management.
• Train and develop your team to deliver excellence.

Skills

Leadership

People management

Customer service

Brand ambassador

Job description

Costa Next Knaresborough is seeking a Store Manager to lead our team at Next St James Retail Park. You will drive store performance, customer service and store standards in a busy location, with up to £36,600 per year permanent appointment.

Join a global coffee brand with strong rewards: share scheme, 50% staff discount, competitive pension matching, and an incentive scheme with potential bonuses. You’ll develop your team and own sales, profit and customer experience.