Store Manager - Lead Growth, Service & Team

Costa Coffee; Knaresborough; Presencial; GBP 22 000 - 37 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Access to Coca-Cola share scheme

50% discount on food and drinks

Pension matched up to 10%

Incentive scheme with potential £10,0

Bonus opportunity (store dependent)

Resumo da oferta

Costa Coffee in Knaresborough is hiring a Store Manager on a permanent basis, with a salary of up to £36,600 per annum. The role focuses on leading a store team, delivering outstanding customer service and driving profitability in Costa-owned stores.

You’ll be responsible for coaching staff, building a welcoming store environment, and acting as a brand ambassador while upholding Costa’s standards and culture.

Qualificações

• A strong leader with experience managing and developing successful teams.
• A forward-thinker with one eye on where we’re heading and the bigger picture.
• Ambitious and growth-oriented, with a passion for maintaining high standards.
• Brand ambassador dedicated to delivering great customer experiences.

Responsabilidades

• Meet all customer needs and drive a strong customer service culture to boost NPS and welcome new customers.
• Create the perfect store setting that makes customers want to return.
• Take ownership of sales, profit, our teams and recognition.
• Train and develop your team to reach their full potential.

Descrição da oferta de emprego

Costa Coffee in Knaresborough is hiring a Store Manager on a permanent basis, with a salary of up to £36,600 per annum. The role focuses on leading a store team, delivering outstanding customer service and driving profitability in Costa-owned stores.

You’ll be responsible for coaching staff, building a welcoming store environment, and acting as a brand ambassador while upholding Costa’s standards and culture.