Store Manager - Next Knaresborough

Costa; Knaresborough; Hybrid; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Share scheme

Discount on food and drinks

Pension match up to 10%

Bonus potential (store dependent)

Job summary

Costa Next Knaresborough is seeking a Store Manager to lead our team at Next St James Retail Park. You will drive store performance, customer service and store standards in a busy location, with up to £36,600 per year permanent appointment.

Join a global coffee brand with strong rewards: share scheme, 50% staff discount, competitive pension matching, and an incentive scheme with potential bonuses. You’ll develop your team and own sales, profit and customer experience.

Qualifications

• Strong leadership with experience managing and developing teams.
• Focus on customer service culture and standards.
• Ambition to contribute to Costa growth and store success.

Responsibilities

• Lead store operations and drive a high-service culture to boost NPS.
• Create an inviting store environment that customers want to return to.
• Own sales, profit, teams and recognition with effective management.
• Train and develop your team to deliver excellence.

Skills

Leadership

People management

Customer service

Brand ambassador

Job description

• Next, St James Retail Park, Grimbald Crag Way, Knaresborough, North Yorkshire, HG58PZ, UK

Store Manager – Next Knaresborough – Up to £36,600 – Permanent

At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• “Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)”

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

We’re interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we’re heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards

Next, St James Retail Park
Grimbald Crag Way,
Knaresborough
North Yorkshire
HG58PZ
UK

Reimagining coffee experiences to make a difference

We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.

“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”

• Next, St James Retail Park, Grimbald Crag Way, Knaresborough, North Yorkshire, HG58PZ, UK