Store Manager: Lead a People-First, Customer-Centric Team

Card Factory; Malvern; On-site; GBP 32,000 - 43,000; Full time

Job summary

Card Factory is seeking a Store Manager to lead a busy store, coach a team, and shape a positive culture where colleagues feel supported, valued and inspired.

You’ll use data to guide decisions, drive visual merchandising, and own hiring, coaching and payroll to keep the store performing at its best.

Work closely with District and Regional Managers, celebrate successes, and help shape the future of a business that values life’s moments.

Qualifications

• Leadership experience - You’ve led teams and know how to bring out their best.
• Inspiring presence - You lead by example and build a high-performing culture.
• People-first mindset - You coach, support, and help others grow.
• Strong communicator - You listen, speak clearly, and bring people together.
• Tech-savvy - Comfortable using systems to support daily tasks.
• Calm and adaptable - You stay focused and flexible under pressure.

Responsibilities

• Lead day-to-day operations, build a brilliant team, set direction, and create a workplace where people thrive.
• Collaborate with District and Regional Managers to grow, improve, and celebrate success.

Skills

Leadership experience

Inspiring presence

People-first mindset

Strong communicator

Tech-savvy

Calm and adaptable

Job description

Card Factory is seeking a Store Manager to lead a busy store, coach a team, and shape a positive culture where colleagues feel supported, valued and inspired.

You’ll use data to guide decisions, drive visual merchandising, and own hiring, coaching and payroll to keep the store performing at its best.

Work closely with District and Regional Managers, celebrate successes, and help shape the future of a business that values life’s moments.