Store Manager

Card Factory; West of England; On-site; GBP 28,000 - 36,000; Full time

Job summary

Card Factory is seeking a Store Manager to lead a team, set clear direction, and create a positive store culture where colleagues feel supported and valued.

You'll coach, motivate, and drive results using data to stay on track, while delivering great customer service, accurate payroll, timely merchandising, and smooth store operations across shifts.

Qualifications

• Leadership experience in managing teams and driving performance.
• Ability to inspire and build a high-performing store culture.
• People-first approach to coaching, supporting, and developing others.
• Clear communication skills to unite the team and stakeholders.
• Comfort with using store systems and technology to run daily tasks.

Responsibilities

• Lead day-to-day store operations, hiring, coaching, and payroll.
• Set direction, build a brilliant team, and maintain a great store culture.
• Merchandise effectively and ensure payroll accuracy and timeliness.
• Collaborate with District and Regional Managers to drive growth and celebrate success.

Skills

Leadership experience

Inspiring presence

People-first mindset

Strong communicator

Tech-savvy

Calm and adaptable

POS systems

Job description

Lead the way at cardfactory, where special moments come to life.

As a Store Manager, you’ll be at the heart of it all — guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired.

You’ll coach, motivate, and celebrate wins — big and small. With a customer-first mindset, you’ll bring energy and confidence to every decision, using data to keep things on track and moving forward.

What You’ll Be Getting Up To:

You’ll take the lead day to day — building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you’ll take ownership and make things happen.

You’ll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.

What We’re Looking For:

• Leadership experience - You’ve led teams and know how to bring out their best.
• Inspiring presence - You lead by example and build a high-performing culture.
• People-first mindset - You coach, support, and help others grow.
• Strong communicator - You listen, speak clearly, and bring people together.
• Tech-savvy - Comfortable using systems to support daily tasks.
• Calm and adaptable - You stay focused and flexible under pressure.

Why Join Us?

At cardfactory, leadership is about more than just managing a store. We’ll support you with the tools, training, and opportunities to grow your career — because when you grow, we grow too.

#priorityindeed