Store Manager - Lead a High-Performing Retail Team

Toolstation Limited

Nottingham

Hybrid

GBP 28,000 - 36,000

Full time

4 days ago
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Benefits offered by this job

30 days holiday
Pension & life assurance
Bonus scheme
Cycle to work
Save and buy as you earn
Staff discounts (Travis Perkins)
Financial education & support
Recognition awards
Retailer discounts

Job summary

Toolstation Limited is seeking a Store Manager for the Nottingham Queens Drive store. The role involves managing the branch, serving customers, checking deliveries, and stock control across the warehouse and shelves.

It requires leading and developing a team to deliver exceptional service while meeting branch standards. You will cover early starts and late finishes in a busy retail environment, with opportunities for growth and development within the Travis Perkins Group.

Qualifications

  • Proven track record in developing high performing and engaged retail teams.
  • Hard work and passion for leading a team to deliver sales through superb customer service.
  • Love of teamwork and developing future leaders.
  • Customer focus with the customer at the heart of everything you do.
  • Resilience and determination to achieve results, coaching your team.
  • Flexibility to support priorities and plan effectively.
  • Bring your whole self to work and show your true personality.

Responsibilities

  • Delivering great service and ensuring the team provides a great customer experience.
  • Mucking in: assisting with deliveries, opening/closing, stocking shelves, cleaning and assembling orders.
  • Inspiring: fostering a positive mindset and a culture of feedback and recognition.
  • Asking questions and building relationships to develop the team and support growth.
  • Leading: coaching, motivating and engaging the team to create a great place to work.
  • Building a fun working environment while maintaining high branch standards and product availability.

Skills

Retail leadership
Team management
Customer service excellence
Flexibility
Communication skills

Job description

Toolstation Limited is seeking a Store Manager for the Nottingham Queens Drive store. The role involves managing the branch, serving customers, checking deliveries, and stock control across the warehouse and shelves.

It requires leading and developing a team to deliver exceptional service while meeting branch standards. You will cover early starts and late finishes in a busy retail environment, with opportunities for growth and development within the Travis Perkins Group.

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