Store Manager — Lead a High-Impact Team & Store Growth

Costa Coffee; Carlisle; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Coca-Cola share scheme

50% discount on in-store food andDrink

Smart pension matched up to 10%

Bonus up to £10,000 (store dependent)

Job summary

Costa Coffee in Carlisle City Centre is seeking a Store Manager to lead daily store operations, deliver top-tier customer service, and drive sales and profit while developing the store team. You’ll own the customer experience, mentor staff, and uphold Costa’s standards in a busy urban setting.

Join a brand with strong perks and a culture that values diversity, inclusion, and collaboration, and help shape the future of our Carlisle team with energy and pride.

Qualifications

• Experience managing and developing successful teams.
• Strong leadership with forward-thinking mindset.
• Ambitious individual with growth mindset and brand ambassador standards.
• Capable of maintaining high standards and thriving under pressure.

Responsibilities

• Meet customer needs and drive a strong customer service culture to foster positive feedback and welcome new customers in the community.
• Create the inviting store environment customers want to return to again and again.
• Own sales and profit, manage the team, and ensure recognition for performance.
• Train and develop your team to become the best they can be.

Skills

Team leadership

Customer service focus

Sales

People development

Job description

Costa Coffee in Carlisle City Centre is seeking a Store Manager to lead daily store operations, deliver top-tier customer service, and drive sales and profit while developing the store team. You’ll own the customer experience, mentor staff, and uphold Costa’s standards in a busy urban setting.

Join a brand with strong perks and a culture that values diversity, inclusion, and collaboration, and help shape the future of our Carlisle team with energy and pride.