Store Manager: Lead a High-Impact Team + Free Lunch

Scoffs Group Ltd; Portsmouth; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Employee Assistance Programme

Wagestream Access

Company Pension Scheme

Internal development programmes

Free Lunch & Drinks Every Shift

Discounts on and off shift

Long service awards

Store-wide bonuses

Job summary

Scoffs Group, the UK's largest Costa Coffee franchise, is seeking a dynamic Store Manager to lead from the front and inspire a team to deliver unforgettable Costa experiences.

As Store Manager you will own your store's performance, coach baristas and assistants, and ensure exceptional service, brand standards, and smooth day-to-day operations. This role offers opportunities to grow within a supportive network.

Qualifications

• Previous management experience in retail, hospitality, or a similar customer-facing role.
• Passion for people development, coaching, and leading high-performing teams.
• Strong commercial acumen with a results-driven mindset.
• Excellent communication and organisational skills.
• Full flexibility with working hours and a proactive attitude.
• Hands-on leadership style and a love for great coffee.

Responsibilities

• Leading and inspiring a team of Baristas, Barista Maestros, and Assistant Managers.
• Delivering an exceptional customer experience while upholding brand standards.
• Managing store performance and driving key metrics including sales, customer satisfaction, and team engagement.
• Ensuring operational excellence, including compliance, cleanliness, and health & safety.
• Recruiting, onboarding, and developing your team with clear growth plans.
• Driving commercial success through smart decision-making and team motivation.
• Launching seasonal campaigns and ensuring flawless execution on the shop floor.

Skills

Store management

Retail leadership

People development

Communication

Organisational skills

Flexibility

Hands-on leadership

Job description

Scoffs Group, the UK's largest Costa Coffee franchise, is seeking a dynamic Store Manager to lead from the front and inspire a team to deliver unforgettable Costa experiences.

As Store Manager you will own your store's performance, coach baristas and assistants, and ensure exceptional service, brand standards, and smooth day-to-day operations. This role offers opportunities to grow within a supportive network.