Store Leader: Elevate Customer Experience & Coffee Team

Goldex Investments Group Ltd; Swanley; On-site; GBP 28,000 - 45,000; Full time

Benefits offered by this job

Competitive Salary Package

Yearly managerial performance bonus

50% Staff discount and Free Core Drink

Structured training: Barista, Brand, F

Internal promotion potential

Company Pension

28 day holiday package

Refer a friend £150 bonus

Discounts with Life Style Card

Recognition opportunities: Store of n,

Job summary

Costa Coffee store manager role at Goldex Investments Ltd. leads a busy team, champions brand standards and delivers excellent customer service, striving for growth and profitability.

You’ll own day-to-day operations, from stock and labour to training and performance coaching, while modelling a warm, engaging customer experience. You’ll lead by example, hire and develop staff, plan rotas and ensure health and safety compliance, with a focus on driving sales and customer satisfaction across the

Qualifications

• Experience leading a store team and inspiring excellence.
• Commercial mindset to maximise sales opportunities.
• Brand ambassador with attention to Costa standards.
• Ambitious, adaptable leader with strong communication.

Responsibilities

• Take full responsibility for running the store, modelling excellent customer service.
• Manage daily tasks: sales tracking, health and safety, cash procedures.
• Hire, train and develop team members; plan rotas and coverage.
• Drive costs control through stock, labour and training management.

Skills

Store leadership

Customer service

People management

Sales mindset

Brand standards

Job description

Costa Coffee store manager role at Goldex Investments Ltd. leads a busy team, champions brand standards and delivers excellent customer service, striving for growth and profitability.

You’ll own day-to-day operations, from stock and labour to training and performance coaching, while modelling a warm, engaging customer experience. You’ll lead by example, hire and develop staff, plan rotas and ensure health and safety compliance, with a focus on driving sales and customer satisfaction across the