Store Manager — Lead a Customer-Driven Coffee Team

Cobra Coffee - Starbucks Franchisee; Southampton; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

28 days holiday

Unlimited coffee

Discounts on drinks

Food discounts

Life insurance

Comprehensive training

Career progression

Job summary

Cobra Coffee, a Starbucks UK franchised partner, seeks a Store Manager for a Southampton Starbucks store. You will lead a team, drive performance, and maintain customer satisfaction and product quality while managing the store's financial performance.

The role offers career progression and comprehensive training including coffee knowledge and access to Starbucks Global Academy, plus generous benefits such as holiday, staff discounts, and life insurance.

Qualifications

• Experience leading teams in hospitality or retail.
• Strong customer service orientation and problem-solving skills.
• Well organised with ability to multitask and delegate.

Responsibilities

• Lead a team of store partners to improve performance and customer satisfaction.
• Monitor store financials and identify growth opportunities.
• Develop and execute action plans to hit sales budgets and profitability.
• Ensure high product quality and adherence to standards.

Skills

Leadership experience

Customer service

Problem solving

Team development

Multitasking

Microsoft Word

Excel

Outlook

Tools

Microsoft Word

Excel

Outlook

Job description

Cobra Coffee, a Starbucks UK franchised partner, seeks a Store Manager for a Southampton Starbucks store. You will lead a team, drive performance, and maintain customer satisfaction and product quality while managing the store's financial performance.

The role offers career progression and comprehensive training including coffee knowledge and access to Starbucks Global Academy, plus generous benefits such as holiday, staff discounts, and life insurance.