Store Manager - Lead a Busy Blackpool Drive-Thru

Costa Coffee; Lancashire; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Share scheme

50% staff discount

Pension matched up to 10%

Bonus up to £10,000 (store dependent)

Job summary

Costa Coffee in Blackpool is seeking a Store Manager to lead daily store operations, drive sales, and cultivate a high-energy team focused on delivering an exceptional customer experience.

You will own sales targets, staff development, and operational standards, ensuring the store reflects Costa’s brand and values while maintaining excellent customer relations and local community engagement.

Qualifications

• Proven experience leading and developing successful teams.
• Strong customer service culture and NPS focus.
• Forward-thinking with big-picture mindset.
• Able to work under pressure and meet targets.

Responsibilities

• Meet customer needs and drive a strong customer service culture.
• Create the welcoming store environment customers want to visit again.
• Own sales, profit, and people management with recognition initiatives.
• Train and develop the team to reach peak performance.

Skills

Leadership

Team development

Customer service

Strategic thinking

Brand ambassador

Job description

Costa Coffee in Blackpool is seeking a Store Manager to lead daily store operations, drive sales, and cultivate a high-energy team focused on delivering an exceptional customer experience.

You will own sales targets, staff development, and operational standards, ensuring the store reflects Costa’s brand and values while maintaining excellent customer relations and local community engagement.