Store Manager

Costa Coffee; Banbury; Sur place; GBP 37 000 - 45 000; Plein temps

Avantages offerts par ce poste

Share scheme (Coca-Cola)

50% discount on in-store food and 
dr

Pension matched up to 10%

Bonus up to £10,000 (store dependent)

Résumé du poste

Costa Coffee in Banbury is seeking a Store Manager for our Banbury Drive Thru to lead daily operations, deliver outstanding service and drive store performance.

You’ll manage people, train your team, optimise sales and profits, and ensure the Costa standards are consistently met in a fast-paced environment.

This role offers a transparent progression path, competitive rewards, and the chance to be part of a global brand that values warmth, teamwork and quality coffee.

Qualifications

• Strong leadership experience managing and developing teams.
• Ability to drive customer service culture and NPS improvements.
• Ambition and strategic thinking to contribute to growth.
• Brand ambassador with high standards and ability to thrive under pressure.

Responsabilités

• Meet all customer needs and drive a strong customer service culture.
• Create the store setting customers want to return to.
• Take ownership of sales, profit, and team performance.
• Train and develop your team to reach peak performance.

Description du poste

Store Manager - Banbury Drive Thru - Up to £41,000 per annum - Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• "Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)"

And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

We’re interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we’re heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Somebody who thrives under pressure

For any reasonable adjustments and general queries, please get in touch with [e-mail]