Store Manager - Felixstowe

BT Group

Felixstowe

On-site

GBP 30,000 - 34,000

Full time

9 days ago
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Benefits offered by this job

EE discount
Friends & Family discount
Bonus potential
Pension

Job summary

BT Group operates an EE franchise in Felixstowe and is seeking a Store Manager to lead the store and deliver exceptional customer experiences in a fast-paced telecom retail setting.

The role offers a competitive salary of £30,000–£34,000 with an OTE of £50,000+, a path to career growth, and uncapped monthly bonus potential. You will recruit, coach, and motivate a high-performing team while driving sales and service excellence.

Qualifications

  • Proven leadership experience in retail management.
  • Track record of achieving sales and customer service targets.
  • Ability to coach and develop a team to high performance.

Responsibilities

  • Identifying and capitalizing on new retail opportunities.
  • Leading, motivating, and developing a talented team.
  • Establishing a high-performance culture focused on sales and service goals.
  • Creating a welcoming and customer-focused environment.
  • Collaborating with Regional Managers for store growth.

Skills

Leadership
Sales experience
Customer service

Job description

Store Manager - Felixstowe

Job Description

Pay: £30,000.00-£34,000.00 per year - OTE of £50,000 +

Advertised Salary: 30,000-34,000 - OTE 50,000

Join the Future with EE - Retail Store Manager Opportunities

Are you ready to be part of something exciting? Joining an EE franchise store means becoming a vital part of a cutting-edge retail environment. You'll work directly for the franchise owner while representing one of the UK's most trusted telecom brands. With EE leading the 5G revolution and introducing an innovative range of services, there has never been a better time to join us.

We are looking for passionate and dedicated retail professionals to fill Retail Store Manager positions at our Felixstowe location, offering an OTE of £50,000+.

Why Join Us?

As a Store Manager in an EE franchise, you'll do more than just manage a store—you'll create transformative customer experiences. Working with the latest technology, you'll engage customers through hands-on demonstrations, helping them discover how EE’s products and services can enhance their lives. This role isn't just about hitting targets; it's about redefining customer service on the high street.

Our Vision

At EE, we are committed to becoming the UK's #1 retailer for customer service. We're looking for a Store Manager who shares our passion for innovation and excellence—someone who can lead a team and build a store culture that showcases how technology can make a real difference in people's lives.

Your Role
  • Identifying and capitalizing on new retail opportunities.
  • Leading, motivating, and developing a talented team.
  • Establishing a high-performance culture that focuses on achieving both sales and customer service goals.
  • Creating a welcoming and customer-focused environment.
  • Collaborating with Regional Managers to plan for long-term store success and growth.
Your Journey

The telecom industry is rapidly evolving, and at EE, we're always evolving with it. As a Store Manager, you'll be instrumental in implementing innovative ideas, strategies, and new products that will drive both your career and the business forward. If you're someone who thrives on change, takes initiative, and is passionate about making a difference, this is the perfect role for you.

What We’re Looking For
  • Proven leadership experience and the ability to inspire and motivate a team to achieve strong commercial results.
  • A track record of setting and executing long-term strategies.
  • Self-motivation, initiative, and a passion for personal and team development.
  • Strong coaching and mentoring abilities.
  • Flexibility and mobility within the local area.
What's in It for You?
  • Competitive salary.
  • 50% discount on your personal EE mobile phone package.
  • 30% Friends and Family discount from day one (conditions apply).
  • Uncapped monthly bonus potential.
  • Pension plan.

Job Type: Full-time

Work Location: In person

Job Location: GBR Felixstowe - EE Shop R051

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