Store Manager – Elevate Customer Experience & Growth (Bonus Eligible)

Vision Express; United Kingdom; Remote; GBP 36,000 - 52,000; Full time

Benefits offered by this job

Frames allowance

Lens benefits (unlimited lens spend)

33 days holiday (buy/sell)

Employee discounts & free eye tests

Wellbeing support

OneSight Foundation support

Industry-leading training and dev

Job summary

Vision Express in Ryde Tesco is seeking a Store Manager to lead a small, close-knit team and deliver outstanding customer experiences. You’ll drive performance on the shop floor, coach colleagues, and uphold premium eyewear and med-tech standards.

We welcome applicants from retail, hospitality, or optical backgrounds and offer industry-leading training, generous benefits, and real opportunities to advance within a growing optical retailer.

Qualifications

• Experience in a retail, hospitality or customer-focused environment.
• Strong communication and relationship-building skills.
• A passion for delivering exceptional customer service.
• Commercial awareness and a proactive approach to achieving results.
• The ability to coach, support and motivate others.
• Optical experience is beneficial but not essential.

Responsibilities

• Lead, coach and develop a high-performing team.
• Create a positive culture where colleagues feel supported and motivated.
• Deliver exceptional customer service and memorable experiences.
• Drive store performance and key business objectives.
• Lead from the front on the shop floor.
• Ensure operational excellence, compliance and great standards.

Skills

Leadership

Customer service

Communication

Retail experience

Team development

Job description

Vision Express in Ryde Tesco is seeking a Store Manager to lead a small, close-knit team and deliver outstanding customer experiences. You’ll drive performance on the shop floor, coach colleagues, and uphold premium eyewear and med-tech standards.

We welcome applicants from retail, hospitality, or optical backgrounds and offer industry-leading training, generous benefits, and real opportunities to advance within a growing optical retailer.