Optical Retail Team Leader — Elevate Service & Sales

Vision Express; Huntingdon; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Frames allowance

Holiday allowance

Discounts

Wellbeing support

Bonus scheme

Development opportunities

Job summary

Vision Express Huntingdon Tesco is seeking an Assistant Store Manager to lead a busy optical retail team, focusing on delivering exceptional customer and patient experiences.

You'll support Joint Venture Partners, coach colleagues, drive KPIs and maintain store standards while role-modeling a hands-on leadership style and developing people for long-term success. The role involves leading from the shop floor, coaching teams, and ensuring every customer receives outstanding service.

Qualifications

• Previous supervisor, team leader or management experience in a retail environment.
• Strong sales skills and a passion for customer service.
• Experience coaching, motivating and developing colleagues.
• Confidence supporting performance improvement conversations.
• Commercial awareness and an understanding of retail KPIs.
• A proactive, hands-on leadership style.

Responsibilities

• Support the Joint Venture Partners with the day-to-day running of the store
• Lead, coach and develop colleagues through regular 1:1s and development conversations
• Support performance management and colleague engagement activities
• Drive sales through effective KPI management and customer-focused selling
• Deliver outstanding customer service and patient care
• Maintain high standards of operational compliance and store standards
• Lead the store when required and act as a role model for the team

Skills

Retail leadership

Customer service

Coaching

Performance management

Sales skills

Retail KPIs

Proactive leadership

Job description

Vision Express Huntingdon Tesco is seeking an Assistant Store Manager to lead a busy optical retail team, focusing on delivering exceptional customer and patient experiences.

You'll support Joint Venture Partners, coach colleagues, drive KPIs and maintain store standards while role-modeling a hands-on leadership style and developing people for long-term success. The role involves leading from the shop floor, coaching teams, and ensuring every customer receives outstanding service.