Store Manager: Elevate Customer Experience & Growth

Wells & Co.; Warrington; On-site; GBP 36,000 - 58,000; Full time

Job summary

Wells & Co. in Warrington is launching a new design store and seeks a Store Manager to lead from the front, drive retail standards, commercial performance and outstanding customer service.

You will build a high-performing team, develop partnerships in the community, and collaborate with internal and external stakeholders to deliver sustainable growth and an exceptional customer proposition. Pharmacy experience desirable but not essential; leadership, energy and a passion for community healthcare

Qualifications

• Experience managing or supervising people in retail, healthcare or customer-focused environments.
• Proven ability to lead, motivate and develop teams.
• Strong customer service and relationship-building skills.
• Commercial awareness with track record of delivering results.
• Excellent communication and coaching skills.
• Ability to work effectively in a fast-paced environment.
• Strong organisational skills and attention to detail.

Responsibilities

• Create an energetic culture empowering colleagues to deliver their best.
• Inspire team to embrace change and continuously improve the customer experience.
• Develop future talent through coaching and succession planning.
• Embed a mindset of innovation and ownership, turning ideas into action.
• Lead from the front to set standards for customer experience and performance.
• Own branch performance and seek opportunities to improve outcomes and commercial results.

Skills

People leadership

Customer service

Retail operations

Healthcare awareness

Coaching & development

Job description

Wells & Co. in Warrington is launching a new design store and seeks a Store Manager to lead from the front, drive retail standards, commercial performance and outstanding customer service.

You will build a high-performing team, develop partnerships in the community, and collaborate with internal and external stakeholders to deliver sustainable growth and an exceptional customer proposition. Pharmacy experience desirable but not essential; leadership, energy and a passion for community healthcare