Store Manager - Dundee | Lead a Small Team & Drive Service

Fexco; Dundee; Hybrid; GBP 24.000 - 30.000; Vollzeit

Zusammenfassung

Currency Exchange Corporation Ltd (CEC Ltd), part of the Fexco Group, is recruiting a Store Manager for its No1 Currency store in Dundee. This permanent, full-time role covers 37.5 hours weekly across five days, including weekends, with a flexible, can-do attitude.

The position carries a salary of £27,080 and requires supervisory experience, strong customer service skills, and comfort with cash handling in a retail currency environment.

Qualifikationen

• Demonstrable supervisory experience ideally in a cash-handling environment.
• Excellent customer service experience is essential; experience with foreign currencies is desirable.

Aufgaben

• Supervise a bureau team to achieve and exceed sales targets through delivering excellent customer service.
• Lead and develop a small team; ensure staff are properly trained on all aspects of the role.
• Manage rotas to reflect customer demand and store coverage.
• Deal professionally with customer complaints/queries to reach satisfactory resolutions.
• Ensure all Company policies are followed, including Health and Safety, AML and security; brief staff on policy changes.
• Undertake marketing initiatives to promote the Bureau and increase brand awareness.

Kenntnisse

Supervisory experience

Customer service

Leadership

Numeracy

Communication

Flexible attitude

Jobbeschreibung

Currency Exchange Corporation Ltd (CEC Ltd), part of the Fexco Group, is recruiting a Store Manager for its No1 Currency store in Dundee. This permanent, full-time role covers 37.5 hours weekly across five days, including weekends, with a flexible, can-do attitude.

The position carries a salary of £27,080 and requires supervisory experience, strong customer service skills, and comfort with cash handling in a retail currency environment.