Store Manager - Basingstoke Monsoon Accessorize

Monsoon Accessorize; Basingstoke; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Staff uniform allowance

Staff discount across brands

Job summary

Monsoon Accessorize is seeking an experienced Store Manager for our Basingstoke store. You will lead a team to deliver exceptional customer experiences, drive store performance and profitability, and mentor staff to reach their full potential.

We value enthusiasm, integrity and a proactive approach. You will manage KPIs, control costs, and ensure strong Visual Merchandising and brand standards across the store, while supporting colleagues across stores as needed.

Qualifications

• Experience managing a retail store and delivering customer service excellence.
• Strong leadership and team development skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Lead the store team to deliver exceptional customer experience.
• Drive store performance and profitability within budget and KPIs.
• Motivate and develop staff to achieve excellence in their roles.
• Implement Visual Merchandising and window guidelines to a high standard.
• Be flexible to support other stores and colleagues as needed.
• Foster an inclusive and welcoming environment for the team.

Skills

Leadership

Retail management

Customer service

Communication

Problem solving

Job description

Monsoon Accessorize is a lifestyle brand, bring unique collections that enable everyone to express themselves, connecting contemporary designs with a network of craftspeople and making our customers day that little bit more special.

We are built on a way of working we are proud of, where values and ethics go hand in hand.

We have an exciting opportunity for an experienced Store Manager to join our Basingstoke Monsoon Accessorize Store.

Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Monsoon Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success.

What are we looking for in you?

• A confident leader, one who will inspire the team, leading by example to make Monsoon Accessorize a great place for all who work and shop with us
• A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team
• Someone who demonstrates passion, drive and resilience, with a can – do approach
• Possess a creative approach, to support the store and develop the team to reach their full potential
• The ability to communicate openly and effectively
• A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility

In This Role You Will

• Drive the overall performance of the store, through managing and developing your team, demonstrating the Monsoon Accessorize values and ensuring your store is delivering an exceptional customer experience
• Generating profit, through exceeding your KPIs, keeping P&L and controllable costs inline with budget and maximising local market opportunities
• Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
• Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
• Ensure an inclusive environment, promoting equality and kindness with your team

Joining Us, Your Benefits Would Include

• A competitive salary and exciting bonus scheme
• A Staff uniform allowance – enabling you to have fun wearing our accessories
• Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
• An additional day’s holiday to celebrate your birthday

At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request discuss any specific requirements.