Store Manager - Aylesbury

Maidenhead Aquatics Ltd.; Aylesbury; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Maidenhead Aquatics Ltd. in Aylesbury is looking to expand its team with a customer-focused role. The ideal candidate will be passionate about fishkeeping, enjoy helping customers, and be prepared to learn in a busy retail setting.

Responsibilities include maintaining livestock, keeping the shop presentable, greeting customers, sharing knowledge, and working as part of a proactive team to ensure excellent service.

Qualifications

• Interest in fishkeeping with some experience in aquatics and customer service.
• Self-motivated, positive and organised; hardworking and eager to learn.
• Retail experience is advantageous but not essential.

Responsibilities

• Aiding in day-to-day maintenance of the store and caring for livestock.
• Delivering high standards of livestock care and store presentation.
• Greeting customers and sharing fishkeeping knowledge clearly.
• Working efficiently as part of a team in a fast-paced retail environment.
• Processing sales accurately and ensuring customers leave satisfied.
• Stocking shelves, pricing items, and keeping displays tidy.
• Assisting in store operations when the manager is absent.
• Motivating fellow staff and ensuring smooth store running.

Skills

Fishkeeping knowledge

Customer service

Retail experience

Teamwork

Job description

Store: Maidenhead Aquatics AylesburyWendoverAylesbury RoadAylesburyHP22 6BD

Our brilliant Aylesbury store is looking to expand its team.

How many hours/days will you be working?

This role involves working up to 42 hours per week.

Who are we looking for?

• The ideal candidate will have a keen interest in all areas of fishkeeping, with some previous experience in aquatics and fishkeeping, an enthusiasm for the hobby, and a strong commitment to customer service.
• They should be self-motivated, positive, and organised, as well as hardworking and enthusiastic to learn.
• The person we are looking for should be a positive, practical individual who is keen to be part of a strong, happy team of staff who enjoy working in their vocational career.
• Previous retail experience would be advantageous, but not essential

What does the role involve?

• Aiding in the day-to-day maintenance of the store, including caring for the wide variety of livestock that we carry and serving customers.
• Delivery of excellent standards of livestock care and store presentation.
• Greet and welcome all our customers in an articulate, approachable, and friendly manner to maintain our high standards of customer care.
• Communicate your fishkeeping knowledge clearly to customers with varying levels of experience and maintain our policy of responsible fishkeeping.
• Working efficiently as part of a team in a fast-paced retail environment.
• Completing sales correctly and efficiently, ensuring customers leave the store fully satisfied.
• Getting merchandise out onto the shop floor, organising stock neatly on the shelves and making sure it's correctly priced and available.
• Running the store in the absence of the manager
• Motivating the other staff members
• Ensuring that the store runs smoothly.