Full Time Fishkeeping Sales Assistant - Summerhill

Maidenhead Aquatics; Billericay; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Store discount after probation

Job summary

Maidenhead Aquatics Summerhill in Billericay is seeking a motivated colleague to join our store team. The role involves caring for livestock, assisting customers, and maintaining high standards of store presentation.

This 37.5-hour week across five days includes weekends and bank holidays. No direct experience required, but a passion for aquatics and customer service is a great advantage. After a 6-month probation, staff receive a store discount.

Qualifications

• No direct experience required; passion for aquatics welcomed.
• Strong customer service mindset.
• Keen interest in fishkeeping and hobby.

Responsibilities

• Aiding in the day-to-day maintenance of the store, including caring for livestock and serving customers.
• Delivery of excellent standards of livestock care and store presentation.
• Greeting and welcoming all customers in an articulate, approachable manner to maintain high customer care.
• Communicating fishkeeping knowledge clearly to customers of varying experience levels.

Skills

Customer Service

Fishkeeping

Team Player

Job description

Store: Maidenhead Aquatics SummerhillSummerhillPipps Hill Road NorthBillericayCM11 2UJ

Our amazing Summerhill store is looking to expand its team.

What are the working hours/days?

This role consists of working 37.5 hours over 5 days. Weekends and Bank Holidays are included.

Who are we looking for?

• The ideal candidate will have a keen interest in all areas of fishkeeping, with some previous experience in aquatics and fishkeeping, an enthusiasm for the hobby, and a strong commitment to customer service.
• They should be self-motivated, positive, and organised, as well as hardworking and enthusiastic to learn.
• The person we are looking for should be a positive, practical individual who is keen to be part of a strong, happy team of staff who enjoy working in their vocational career.

What does the role involve?

• Aiding in the day-to-day maintenance of the store, including caring for the wide variety of livestock that we carry and serving customers.
• Delivery of excellent standards of livestock care and store presentation.
• Greeting and welcoming all our customers in an articulate, approachable, and friendly manner to maintain our high standards of customer care
• Communicating your fishkeeping knowledge clearly to customers with varying levels of experience and maintain our policy of responsible fishkeeping.
• Working efficiently as part of a team in a fast-paced retail environment.
• Completing sales correctly and efficiently, ensuring customers leave the store fully satisfied.
• Getting merchandise out onto the shop floor, organising stock neatly on the shelves and making sure it's correctly priced and available.

Where will you be working?

This role will be within Summerhill Garden Centre, which is located on an arterial road. Here we specialise in tropical, coldwater and pond fish. We specialise in cichlids, plecos and catfish.

Prefered qualifications?

No direct experience is required, but a passion for aquatics and customer service is a great advantage.

Compensation and benefits

After a 6 month probation period, a store discount on fish and dry goods is offered.