Full Time Fishkeeping Sales Assistant - Cambridge

Maidenhead Aquatics Ltd.; United Kingdom; Remote; GBP 18,000 - 24,000; Full time

Job summary

Maidenhead Aquatics Cambridge store is looking for a Full Time Fishkeeping Sales Assistant to support daily operations and provide expert advice to customers. You will care for livestock, maintain store presentation, and help customers with purchases, earning satisfaction and trust through friendly, knowledgeable interactions.

The role emphasizes teamwork, enthusiasm for fishkeeping, and a proactive approach to delivering excellent customer service in a busy retail setting.

Qualifications

• Experience in aquatics and fishkeeping.
• Strong commitment to customer service.
• Positive, practical and a team player.

Responsibilities

• Maintain the store daily and care for livestock.
• Deliver high standards of livestock care and store presentation.
• Greet customers in a friendly, articulate manner.
• Explain fishkeeping knowledge to customers of varying experience.
• Work as part of a team in a fast-paced retail environment.
• Process sales accurately and ensure customer satisfaction.
• Display stock neatly and ensure correct pricing.

Skills

Fishkeeping knowledge

Customer service

Teamwork

Retail experience

Job description

Overview

Full Time Fishkeeping Sales Assistant - Cambridge At East of England Application deadline 31st October 2026

Our brilliant Cambridge store is looking to expand its team.

How many hours will you be working?

This role consists of working 40 hours a week.

Who are we looking for?

• The ideal candidate will have a keen interest in all areas of fishkeeping, with some previous experience in aquatics and fishkeeping, an enthusiasm for the hobby, and a strong commitment to customer service.
• They should be self‑motivated, positive, and organised, as well as hardworking and enthusiastic to learn.
• The person we are looking for should be a positive, practical individual who is keen to be part of a strong, happy team of staff who enjoy working in their vocational career.

What does the role involve?

• Aiding in the day‑to‑day maintenance of the store, including caring for the wide variety of livestock that we carry and serving customers.
• Delivery of excellent standards of livestock care and store presentation.
• Greeting and welcoming all our customers in an articulate, approachable, and friendly manner to maintain our high standards of customer care
• Communicating your fishkeeping knowledge clearly to customers with varying levels of experience and maintaining our policy of responsible fishkeeping.
• Working efficiently as part of a team in a fast‑paced retail environment.
• Completing sales correctly and efficiently, ensuring customers leave the store fully satisfied.
• Getting merchandise out onto the shop floor, organising stock neatly on the shelves and making sure it's correctly priced and available.