Full Time Fishkeeping Sales Assistant - Woodford

Maidenhead Aquatics Ltd.; Woodford; Remote; GBP 12,000 - 15,000; Part time

Job summary

Maidenhead Aquatics Woodford is seeking a hands-on team member to assist with daily store operations, animal care, and customer service. The role emphasizes a passion for fishkeeping and a friendly, knowledgeable approach to customers.

You will join a welcoming team, work up to 30 hours per week, and contribute to a well-presented shop with great service. Training and ongoing support are provided in a busy aquatic retail environment.

Qualifications

• Keen interest in fishkeeping and aquatic life.
• Strong commitment to customer service.
• Self-motivated, positive and well organised.

Responsibilities

• Assist with day-to-day store maintenance and care for livestock.
• Deliver high standards of livestock care and store presentation.
• Greet customers in a friendly, articulate manner to uphold customer care standards.
• Share fishkeeping knowledge clearly with customers of varying experience levels.
• Work effectively as part of a team in a fast-paced retail setting.
• Process sales accurately to ensure customer satisfaction.
• Unstock merchandise and ensure correct pricing and availability.

Skills

Fishkeeping knowledge

Customer service

Teamwork

Motivation/initiative

Communication

Job description

Our amazing Woodford store is looking to expand its team.

What hours will you be working?

This role consists of working up to 30 hours a week.

Who are we looking for?

• The ideal candidate will have a keen interest in all areas of fishkeeping, with some previous experience in aquatics and fishkeeping, an enthusiasm for the hobby, and a strong commitment to customer service.
• They should be self-motivated, positive, and organised, as well as hardworking and enthusiastic to learn.
• The person we are looking for should be a positive, practical individual who is keen to be part of a strong, happy team of staff who enjoy working in their vocational career.

What does the role involve?

• Aiding in the day-to-day maintenance of the store, including caring for the wide variety of livestock that we carry and serving customers.
• Delivery of excellent standards of livestock care and store presentation.
• Greeting and welcoming all our customers in an articulate, approachable, and friendly manner to maintain our high standards of customer care
• Communicating your fishkeeping knowledge clearly to customers with varying levels of experience and maintaining our policy of responsible fishkeeping.
• Working efficiently as part of a team in a fast-paced retail environment.
• Completing sales correctly and efficiently, ensuring customers leave the store fully satisfied.
• Getting merchandise out onto the shop floor, organising stock neatly on the shelves and making sure it's correctly priced and available.