Aquatics Store Lead - Customer-Focused

Maidenhead Aquatics Ltd.; Aylesbury; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Maidenhead Aquatics Ltd. in Aylesbury is looking to expand its team with a customer-focused role. The ideal candidate will be passionate about fishkeeping, enjoy helping customers, and be prepared to learn in a busy retail setting.

Responsibilities include maintaining livestock, keeping the shop presentable, greeting customers, sharing knowledge, and working as part of a proactive team to ensure excellent service.

Qualifications

• Interest in fishkeeping with some experience in aquatics and customer service.
• Self-motivated, positive and organised; hardworking and eager to learn.
• Retail experience is advantageous but not essential.

Responsibilities

• Aiding in day-to-day maintenance of the store and caring for livestock.
• Delivering high standards of livestock care and store presentation.
• Greeting customers and sharing fishkeeping knowledge clearly.
• Working efficiently as part of a team in a fast-paced retail environment.
• Processing sales accurately and ensuring customers leave satisfied.
• Stocking shelves, pricing items, and keeping displays tidy.
• Assisting in store operations when the manager is absent.
• Motivating fellow staff and ensuring smooth store running.

Skills

Fishkeeping knowledge

Customer service

Retail experience

Teamwork

Job description

Maidenhead Aquatics Ltd. in Aylesbury is looking to expand its team with a customer-focused role. The ideal candidate will be passionate about fishkeeping, enjoy helping customers, and be prepared to learn in a busy retail setting.

Responsibilities include maintaining livestock, keeping the shop presentable, greeting customers, sharing knowledge, and working as part of a proactive team to ensure excellent service.