Store Manager - 12-Month Role, Lead Inclusive Retail Team

Royal Mencap Society; Denbigh; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

32 days paid holiday

Discounts at leading retailers

Health cash plans

Interest-free loans

Job summary

Royal Mencap Society in Denbigh is seeking a passionate Shop Manager to lead our charity store on a full-time 12-month contract. You will manage a diverse team of paid colleagues and volunteers, with responsibility for North Wales coverage including Wrexham, Buckley and Llandudno.

You will drive sales to meet budgets, maintain merchandising standards, rotate stock daily, sign donors for Gift Aid and deliver the high level of customer service Mencap offers.

Qualifications

• An experienced manager with the ability to drive sales and meet KPI’s, ideally within a fashion retail environment.
• Ability to lead and support a team from varying backgrounds.
• Ability to meet the needs of the customers to generate and increase the sales of the store.
• Have a flexible approach to working hours and days, including weekends and bank holidays on a rota basis.

Responsibilities

• Drive sales in the store to meet expected budgets and KPI’s
• Run a high-density shop, ensuring that the shopfloor meets retail merchandising standards and that stock is rotated onto the shopfloor daily.
• Ensure that stock is generated over the door and that donors are signed up for Gift Aid.
• Ensure that the high standard of customer service that is expected by Mencap is delivered at all times .
• You will be an inclusive leader developing your team, paid and volunteers, through training and performance reviews.
• Be responsible for all financial, cash handling, security, safeguarding and health and safety in the store.

Skills

Sales leadership

Team leadership

Retail management

KPI focus

Job description

Royal Mencap Society in Denbigh is seeking a passionate Shop Manager to lead our charity store on a full-time 12-month contract. You will manage a diverse team of paid colleagues and volunteers, with responsibility for North Wales coverage including Wrexham, Buckley and Llandudno.

You will drive sales to meet budgets, maintain merchandising standards, rotate stock daily, sign donors for Gift Aid and deliver the high level of customer service Mencap offers.