Assistant Manager

Subway IP Inc.; Harrogate; On-site; GBP 20,000 - 28,000; Full time

Job summary

Subway IP Inc. is seeking a store leadership professional within our UK franchise network to drive operational excellence and develop the team while upholding Subway brand standards.

The role requires at least two years in a QSR environment with supervisory experience, strong communication skills, and appropriate education such as A-levels or NVQ, or equivalent. This opportunity focuses on coaching, staffing, and customer service at a busy store.

Qualifications

• Minimum two years in a QSR environment with supervising and training staff.
• Excellent verbal and written communication skills.
• A-levels or NVQ or equivalent, or extensive QSR supervisory experience.

Responsibilities

• Maintain business records as outlined and analyze records to manage the business.
• Recruit new staff and oversee staff performance and development.
• Plan events and promotions and support local marketing initiatives.
• Ensure health and food safety codes are maintained and company safety policies followed.
• Discipline and recognize staff performance as required.
• Identify prospective customers to promote sales and service excellence.

Skills

Leadership

Communication

Coaching

Staff development

Education

A-levels or NVQ

Job description

The following content displays a map of the jobs location - Middlesborough Road Guisborough

With over 44,000 stores, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway® brand.

Job Introduction

Leadership

• Managing with integrity, honesty and knowledge to promote the culture, values and mission


• Providing coaching and guidance to the store team towards ensuring operational goals are achieved

Managing Operations & Measuring Results

• Communicating clearly, concisely, accurately and professionally at all times


• Constantly monitoring and managing store staffing levels to ensure sales are driven forward and maximized, and to ensure partner development and talent


• Maintaining efficient ordering methods to ensure availability of required menu items and a proper balance of goods in inventory


• Regularly inspecting equipment and fixtures, inside and outside the store to ensure they are in proper working order and good condition

Executing functional responsibilities

• Utilizing management information tools and analyzing paperwork as requested to identify and address trends and issues in store performance


• Using all operational tools to plan for and achieve operational excellence in the store


• Responsible for adherence to Subway® brand compliance standards with focus on standards relating to food safety
  

Team Member Development/Team Building

Providing staff with coaching, feedback and development opportunities to build effective teams by:

• Challenging and inspiring staff members to achieve business results


• Ensuring staff members adhere to all established Subway® operational standards


• Developing and maintaining positive relationships with the store team


• Utilizing and demonstrating effective management policies and procedures

Main Responsibilities

• Maintaining business records as outlined in the Operations Manual and analysing business records to manage the business


• Communicating changes of food preparations formulas, standards, etc. to staff


• Supporting local and national marketing initiatives


• Ensuring that all local and national health and food safety codes are maintained, and that company safety and security policies are followed


• Recruiting new staff members


• Recognition and reward of staff performance


• Disciplinary action as required


• Identifying and contacting prospective customers to promote sales


• Planning events and promotions

The Ideal Candidate

Experience:

A minimum of two (2) years in QSR environment, experience in supervising and training staff.

Excellent verbal and written communication skills

Education:

A-levels or equivalent (NVQ) or extensive QSR experience at a supervisory level

About The Company

Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.