Store Manager

Subway IP Inc.; Liverpool; On-site; GBP 25,000 - 38,000; Full time

Job summary

Subway IP Inc. is seeking a Store Manager to lead a Subway store, drive sales and ensure excellent customer service. You will manage recruitment, training, and daily operations in a fast-paced retail environment.

You may have held roles such as Catering Manager, Store Manager or Restaurant Manager and will be responsible for schedules, stock, and compliance with brand standards while delivering a high level of customer satisfaction.

Qualifications

• Experience leading teams in a fast-paced retail environment.
• Strong people management and development skills.
• Proven ability to deliver high standards of customer service.
• Track record of managing stock, cash handling and loss prevention.

Responsibilities

• Recruit, induct and train employees in line with brand requirements.
• Create and manage staff schedules to ensure adequate coverage.
• Check deliveries, match orders, and handle daily banking.
• Prepare stock and sales paperwork; manage pay and timesheets.
• Minimise wastage and balance cash; maintain stock accuracy.
• Ensure compliance with brand and council guidelines; maintain store cleanliness.
• Analyse weekly sales and inventory to improve performance.
• Manage housekeeping and store presentation; implement in-store marketing.
• Provide a safe environment for staff and customers; handle escalated complaints.
• Deliver high standard of service for products, sales and catering needs.

Skills

Staff Management

Customer Service

Scheduling

Cash Handling

Tools

POS system

Job description

The following content displays a map of the jobs location - 262-264 Smithdown Road Liverpool

With over 44,000 stores, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway® brand.

Job Introduction

The Store Manager is at the heart of the operation and our franchisees are always looking for new talent to lead the teams that help the Subway® brand to be the first choice for those who want to enjoy quick and nutritious meals.

Working as a Store Manager in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® franchisees are proud of their hard-working staff and are able to offer fantastic career path opportunities to truly develop your career.

Main Responsibilities

• Recruitment /induction and training/development of employees in line with the Subway® brand’s training requirements – you will lead by example!
• Creating and managing the staff schedule
• Checking in deliveries, order matching and daily banking
• Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets
• Manage cash balances and minimise wastage
• Ensure 100% compliance in accordance to Subway® and council guidelines
• Perform inventory management and stock control including weekly stock take and reports
• Analyse the Weekly Sales & Inventory Report to improve the business
• Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
• Implement in store marketing material and POP in line with campaigns
• Ensure safety procedures are followed to prevent injury
• Provide a safe work environment for employees and customers
• Promote and encourage a high level of customer service amongst employees
• Handle unresolved and/or escalated customer complaints
• Deliver a high standard of service when dealing with products, sales, inquiries and catering for customer needs.

The Ideal Candidate

You may currently be working as a Catering Manager, Store Manager or Restaurant Manager – or maybe you’re an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you!

About The Company

Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.