Store Manager

Heron Food; Stoke-on-Trent; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Competitive Salary

30 days annual leave

Exclusive staff discounts

Wellbeing support

Career development

Job summary

Heron Foods is seeking a Store Manager for our Smallthorne store (ST6 1PF). You will lead by example, inspiring the team to deliver outstanding results in a fast-paced, community-focused environment.

You will manage 45 hours per week with a circa £33,000 annual salary plus bonus opportunities, plus generous leave and staff discounts. This role offers ongoing development and career progression within a growing discount retailer.

Qualifications

• Proven experience as a Store Manager, Retail Manager, or in a similar leadership role.
• Strong track record of developing teams and achieving results.
• Passion for retail, customer service, and delivering exceptional results.
• Ability to thrive in a fast-paced, community-focused retail environment.

Responsibilities

• Leading and motivating your team to deliver exceptional results and achieve sales targets.
• Providing hands-on leadership, coaching, and fostering a collaborative, high-performing store environment.
• Ensuring operational excellence, from store presentation to stock management and health & safety compliance.
• Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience.

Skills

Store management experience

Team development

Customer-focused leadership

Retail operations

Job description

Discover Your Next Leadership Opportunity: Store Manager at Heron Foods

Location: Smallthorne, ST6 1PF

Salary: Circa £33,000 per annum plus bonus opportunity

Hours: 45hrs per week

Why Heron Foods?

Heron Foods is one of the UK’s fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we’re a company on the move, committed to delivering value to our customers and opportunities to our teams.

We’re proud to have retained the ethos and spirit of a family-owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK’s ‘Happiest Workplaces’ in the WorkL Awards.

As a Store Manager, you’ll lead by example, inspiring and motivating your team to deliver outstanding results in a fast-paced, community-focused environment. If you thrive in a high-energy setting and are passionate about retail, we’d love to hear from you.

What We Offer Our Store Managers:

• Competitive Salary: Circa £33,000 per annum plus bonus opportunities.
• Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days.
• Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year.
• Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family.
• Additional Perks: Recognition for long service.
• Career Development: Ongoing learning opportunities, including on-the-job training, eLearning, apprenticeships, and career progression programs.

What You’ll Do:

As a Store Manager, you’ll be at the heart of our success, taking responsibility for:

Leading and motivating your team to deliver exceptional results and achieve sales targets.

• Providing hands‑on leadership, coaching, and fostering a collaborative, high‑performing store environment.
• Ensuring operational excellence, from store presentation to stock management and health & safety compliance.
• Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience.
• Developing talent within your team, creating succession plans, and supporting ongoing growth.

Fast-Paced and Rewarding:

This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you’ll play a crucial part in the success of our business and gain invaluable experience managing a busy retail environment.

What We’re Looking For:

We’re seeking individuals who bring:

• Proven experience as a Store Manager, Retail Manager, or in a similar leadership role.
• A strong track record of developing teams and achieving results.
• A genuine passion for retail, customer service, and delivering exceptional results.
• The ability to thrive in a fast‑paced, community‑focused retail environment.

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.