Store Manager

Heron Foods; Knowsley; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

30 days annual leave

Store discounts at Heron Foods and B&M

Wellbeing support

Long service recognition

Career development

Job summary

Heron Foods is seeking a Store Manager for its Huyton store (L36 9UQ) to lead a high-energy, community-focused team and drive exceptional store performance. You will coach staff, manage operations, and deliver outstanding customer service while achieving sales targets.

The role includes generous annual leave, staff discounts at Heron Foods and B&M, wellbeing support, and opportunities for career progression within a fast-growing discount retailer network.

Qualifications

• Proven experience as a Store Manager or similar leadership role.
• Strong track record of developing teams and achieving results.

Responsibilities

• Lead and motivate your team to deliver sales targets.
• Provide hands-on leadership, coaching, and foster a collaborative, high-performing store environment.
• Ensure operational excellence from store presentation to stock management and health & safety compliance.
• Deliver exceptional customer service and resolve queries to ensure a positive shopping experience.
• Develop talent within your team and support succession planning.

Skills

Store Manager experience

Team development

Customer service orientation

Job description

Discover Your Next Leadership Opportunity: Store Manager at Heron Foods

Location: Huyton, L36 9UQ

Salary: £30,920 per annumplus bonus opportunity

Why Heron Foods?

Heron Foods is one of the UK’s fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we’re a company on the move, committed to delivering value to our customers and opportunities to our teams.

We’re proud to have retained the ethos and spirit of a family-owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK’s ‘Happiest Workplaces’ in the WorkL Awards.

As a Store Manager, you’ll lead by example, inspiring and motivating your team to deliver outstanding results in a fast-paced, community-focused environment. If you thrive in a high-energy setting and are passionate about retail, we’d love to hear from you.

What We Offer Our Store Managers:

• Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days.
• Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year.
• Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family.
• Additional Perks: Recognition for long service.
• Career Development: Ongoing learning opportunities, including on-the-job training, eLearning, apprenticeships, and career progression programs.

What You’ll Do:

As a Store Manager, you’ll be at the heart of our success, taking responsibility for:

Leading and motivating your team to deliver exceptional results and achieve sales targets.

• Providing hands-on leadership, coaching, and fostering a collaborative, high-performing store environment.
• Ensuring operational excellence, from store presentation to stock management and health & safety compliance.
• Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience.
• Developing talent within your team, creating succession plans, and supporting ongoing growth.

Fast-paced and Rewarding:

This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you’ll play a crucial part …

What We’re Looking For:

We’re seeking individuals who bring:

• Proven experience as a Store Manager, Retail Manager, or in a similar leadership role.
• A strong track record of developing teams and achieving results.
• A genuine passion for retail, customer service, and delivering exceptional results.
• The ability to thrive in a fast-paced, community-focused retail environment.

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Take the next step in your career and join a team where your leadership truly matters.